Lydgr Support
Help with the Lydgr accounting & expense-management app on web, iOS, and Android.
Frequently Asked Questions
How do I add a receipt in Lydgr?
Upload a receipt image or PDF, or snap one with your phone's camera, then enter the details — merchant, amount, currency, date, category, tax, and any notes. The receipt and its details are saved together so everything stays organised and searchable.
What member roles does Lydgr support?
Lydgr is multi-organization with role-based access: Owner, Accounting, and Regular members. Regular members submit receipts; Accounting reviews and approves; Owners manage the company and its members.
Can I connect my bank account?
Optionally, yes. Lydgr can connect to your bank account to sync transaction history automatically, so you can match and reconcile expenses without entering everything by hand. Bank connections use a secure flow, and your bank login credentials are never stored by InTechNova.
Can I export reports for bookkeeping or tax?
Yes. Filter and query your expenses, then export clean monthly reports for reconciliation, bookkeeping, and tax. Lydgr works on the web and on native iOS and Android apps, and is fully bilingual in English and Chinese.
How do I reset my password?
Use the 'Forgot password' link on the sign-in screen to receive a password-reset email. If you have trouble, contact us at support@intechnova.co.
How do I delete my account and data?
You can request deletion of your account, company data, or a linked bank connection by contacting us at support@intechnova.co. Some records may be retained for the period required by accounting, tax, or legal-retention laws.
Contact us
Our team typically responds within 1–2 business days.